Pricing
Our support service is available either by contract or by Pay-As-You-Go. Both are flexible and can be tailored to your needs, whilst still maintaining an exceptionally high level of service.
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Option 1
The Complete IT Solution
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Option 2
Pay-AS-You-Go Support
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Not sure which service would suit you best?
Compare the two services
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Our premier service the complete IT solution is exactly that - complete. With just one company to contact, it removes the risk of being passed from pillar to post whenever a problem arises. It is a pro-active service, where your essential equipment is remotely monitored and corrective action taken prior to a minor issue becoming a major problem. In addition to remotely helping whenever a request is received, you benefit from visits for us to meet users and investigate any issues. Software companies regularly release a variety of security fixes and patches, installation of which is often critical to avoid disruption and potential security problems. The installation of these - for both Windows and other applications and utilities - is also included in the service. The service includes generous free minutes, which can be consolidated and used against any problem that may arise during the month. They can also be carried over to the next month and only expire after sixty days. |
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Micrologic services are always designed around the customer and we recognise that some businesses prefer their IT to be looked after not under contract, but in a less defined relationship. We would be equally delighted to help and so offer our Pay-As-You-Go service for your support. Micrologic can be used as your one-stop shop for all things IT and you would benefit from our superlative customer service, technical abilities and quality products. Although Pay-As-You-Go is, by its very nature, reactive rather than pro-active, you would still receive a service that goes beyond that which is normally available. If Micrologic were to be fortunate enough to provide you with Pay-As-You-Go support on a regular basis, you benefit even more as we inevitably learn more about the ways your IT and business work together and can offer advice on how IT can better work for you. |
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Complete IT Solution (Contract based) |
Pay-As-You-Go | |
| No premium rate 0906 or 0870 telephone charges |
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| Telephone and secure remote support |
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| Out of hours emergency telephone support |
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Optional |
| Security fixes and patch installation |
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| Fixed monthly costs |
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| Free support minutes |
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| Remote monitoring |
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| Guaranteed 4 hour response by an experienced technician |
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| Free server health check |
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| Discounted security audit |
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| Service type | Pro-active | Reactive |
| No emergency call-out fee |
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Call us now
We would welcome the opportunity to discuss your requirements further. Call us now on 020 8848 2911 for a free non-obligation quotation.